Your host
Jimmy Chebat
Founder and CEO, ZIZO Technologies
Jimmy spent years running a collections agency, managing the floor, dealing with the same attrition, trying the same solutions, and watching the same curve refuse to move. He did not come to this framework through research. He came to it through frustration, through watching a system break down in real time, and through finally asking the right question.
"I spent twenty years on the other side of this problem. This session is what I finally figured out."
What this session is about
Every quarter, the same conversation happens inside operations teams. Attrition is up. Cohorts are collapsing. The floor feels unstable. And when someone finally asks why, the answer arrives quickly and with confidence: the workforce has changed. People do not want to work like they used to.
It is a satisfying explanation. It is also wrong.
In this 60-minute session, Jimmy Chebat makes the case that early attrition is not a workforce problem. It is a system problem. And the evidence has been sitting in your own data the entire time.
It is a satisfying explanation. It is also wrong.
In this 60-minute session, Jimmy Chebat makes the case that early attrition is not a workforce problem. It is a system problem. And the evidence has been sitting in your own data the entire time.
You will leave this session with:
A clear explanation for why the standard fixes do not hold up under pressure
The behavioral science behind what your system is actually producing, regardless of what you intend
A single diagnostic question that tells you exactly where your system is broken
A framework for thinking about the first 60 days as an engineering problem, not a people problem
This session is for you if
✓
You have raised wages and still lost people
✓
Your attrition curve looks the same regardless of who you hire
✓
You have been told it is a generational problem and something about that explanation does not sit right
✓
You are ready to stop treating the symptom and start fixing the system
What we will cover
01
The 60-day cohort collapse and what the pattern is actually telling you about your system
02
The five forces that permanently changed how people think about work and leaving
03
Why higher wages and more coaching are not moving the curve and what will
04
What your system is actually teaching people every single day and how to change it
Hosted by Jimmy Chebat, author of The Engagement Architecture. No sales pitch. 60 minutes. Real framework.
The usual suspects and why they are not the answer
Higher wages
Does not move the curve
Tighter screening
Does not move the curve
More coaching
Does not move the curve
Coming Soon
The Engagement Architecture
Why Frontline Performance Fails and How to Build the Environment That Fixes It. This webinar series is drawn directly from the book.
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